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Refund & Cancelation Policy

All appointments require a deposit, which is non-refundable unless cancellation guidelines are met.

 

  • Standard services (excluding extensions and loc reconstructions): Appointments must be canceled at least 24 hours in advance to receive a full deposit refund.

  • Loc extensions and loc reconstructions: Appointments must be canceled at least 72 hours before the scheduled time to receive a full deposit refund.

  • Same-day cancellations or lateness: Clients must reach out if running late or canceling the same day. Failure to communicate may result in forfeiting the deposit and risk being unable to book future appointments.

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